Clients, teams and sharing
How do I add and manage clients?
Add athletes as clients from the Clients page. A client profile can hold useful context for more precise analysis and protocols — sport type, dominant hand, and injury history. You can search and sort your client list as it grows.
Can I organise clients into groups or squads?
Yes. Group clients into squads, rearrange them on a drag-and-drop board, and bulk-assign clients to a group from the Clients page — handy for teams, age groups, or training cohorts.
What roles are there, and what can each do?
There are two roles on a team. The owner runs the account — inviting and removing coaches, billing, branding and team settings. Members (also called sub-coaches) can see and work with every client, session and report on the account, but not billing or team-level settings. Most day-to-day coaching is the same for both.
How do I add a teammate or invite a sub-coach?
The team owner adds teammates from the Team page: enter the teammate’s email (and an optional name) and send the invite. They appear under Pending with a “Sent” badge until they accept, and you can cancel a pending invite. If you’ve reached your plan’s seat limit, you’ll be prompted to upgrade to add the next coach. Only the owner can invite; members can view the team roster.
How do I remove a teammate or transfer ownership?
From the Team page, the owner can remove a member — note that sessions that member uploaded to the team are removed along with them, so download or reassign anything you want to keep first. The owner can also transfer ownership to another member (confirm by typing the team name); after that the new owner manages members, billing and settings, and you become a member.
How do I switch between my teams?
If you belong to more than one team, switch the active team from Settings, under your list of teams — the active one is marked, and the others offer a “Switch to” option. Everything you do (uploads, sessions, clients) applies to the team that’s currently active.
How do I leave a team?
If you’re a member, you can leave a team from your list of teams — you’ll lose access to that team’s sessions, clients and keys, and any sessions you uploaded to the team stay with it. An owner can’t leave their own team; to step away, transfer ownership to someone else first (or close your account).
How do I share a report or a client profile?
Share a session report or a client profile via a read-only link — the recipient doesn’t need an account. You can also produce a clean PDF report. Shared views show the results and coaching summary without any internal data.
Can I hide athletes’ faces in the analysed video?
Yes — Blur Face anonymises faces in the analysed video. Turn it on once in Settings → privacy and it’s applied to every video you upload after that (it’s a default you set in Settings, not a per-upload switch). It only changes the analysed copy — your original upload is untouched — and it doesn’t affect any of the metrics.